Unveiling Dynamics 365 Customer Service: 2025 Release Wave 1 Enhancements
Welcome to the first look at the Dynamics 365 Customer Service 2025 Release Wave 1. This update promises us groundbreaking advancements focused on Generative AI…
Author: Heidi Neuhauser
Power Automate vs. Copilot: Why Automation’s Future Lies Beyond Copilot Hype
This year has been dominated by Copilot announcements and the buzz around AI. It often feels like any innovation that doesn’t include the words “Copilot”…
Working with AI suggestions for formula columns
In this article, we will walk through how to turn on “AI suggestions for formula columns,” how to work with them and we’ll provide some…
Customizing CRM Training: Tailoring Approaches for Multiple Learning Styles
In an increasingly digital business environment, the success of a CRM implementation hinges not just on the technology itself, but on how well users are…
Automate Quote Approval in CRM with Power Automate
Many sales organizations have a quote approval process. In this article, you will learn how you can use Power Automate to automate this process. Imagine…
Unraveling the Copilot Puzzle: A Guide to Understanding Sales Copilot Options
If you’re finding the different Copilot and sales terms confusing, I assure you that you are not the only one. Earlier this month, a premium…
New WordPress Power Automate Connector for WPForms
Big news WordPress users! Reenhanced recently released a brand new Power Automate connector for WPForms. WPForms is one of the most popular plug-in for WordPress…
Make 2024 the Year You Skill Up: Register for the System Admin Fundamentals Course
To kick off 2024, I have recently launched a new online course designed to skill up Dynamics 365 and Power Apps (model-driven apps) system administrators.…
The Befuddled Role of Consultants in a Post-Copilot World
In the past few months, we have seen Copilots released throughout the Power Platform, Dynamics 365 and Microsoft 365. With each new Copilot, we are…
Power Automate Starter Kit CRM
In conjunction with some of my recent speaking engagements in the Dynamics 365 and Power Platform world, I put together a Power Automate Starter Kit…
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